FAQs

Ver más articulos

Resultados de busqueda:
How can I clean my sofa?

- If you wash any sofa covers in the washing machine, it is recommended to wash them inside-out to prevent the zip and velcro from damaging the fabric.

- We advise you to make a washing test with only one cover before washing all the covers in the washing machine (provided that the fabric allows washing).

- If the fabric allows it, dry cleaning onsite is always the best choice. You can also use a steamer, protecting it with a cotton cloth.

- For everyday care, you can use a damp cloth to remove dust and prevent accumulation.

- In the case of specific stains, the best is using a damp cloth with a little neutral soap (you can mix water with neutral soap in a spray bottle) and rub gently with circular movements on the stain. Let it dry and repeat several times until the stain disappears completely.

- If the fabric of your sofa is made of chenille, it is important to keep in mind that with time and use some marks or changes of colour may appear.

- It is very important to follow the cleaning instructions from the manufacturer of the fabric.

- You can find the cleaning instructions for your particular fabric on a label located on the base of your sofa or armchair. You can also check them in the Fabric Collections section of our website.
How can I keep the cushions of my sofa looking new?
You can have the scatters in shape if you take a little care of them, like avoiding seating on them or bending them. This could deform them.
Can I move the armchairs often without damaging them?
Armchairs that are meant to be moved regularly are normally provided with castors for such purpose.

The rest of our armchairs (especially Recliner armchairs) are heavier and we do not recommend that you move them very often. However, when they need to be moved they must be pulled from the central body and never from the armrests.
On our Recliner armchairs, the lower part of the arms are normally attached to the frame and these may become loose if pulled from here instead of from the main body.
How can I keep my sofa in perfect condition?
Sofas are used every day, like clothes, and therefore they get worn with time and use.

All our models are designed with the aim of assuring that they will keep in perfect conditions with time and use.

Apart from the construction of the sofa (not to deform with use) it is very important to treat the new sofa with care. Here are some tips for this purpose:

- Plump the back and arm cushions up regularly. If the back cushions are zipped to the base of the sofa, we recommend you to remove the cushions for plumping them up.

- If you notice that the seat cushions are sliding forward in the sofas we recommend you to fix them back in their original position. This will avoid deformation on the front of the seats.

Apart from these tips, in the following questions we give other recommendations that will help you keep your sofa in good conditions (cleaning instructions, advices on how to move the sofa, etc.)
Will the feet of the sofa scratch a wooden floor?
The wooden floor can be damaged when first placing the sofa (if you do not take special care). With normal use the wooden floor should not be marked since the legs do not have any sharp edges that can damage the floor.

Some models include felt gliders (swivel armchairs). However, if you have a delicate floor like wood or marble, we recommend you to fix felt gliders on the legs of the sofa. This way you will avoid marks on the floor when the sofas are moved.
Can I wash the covers of my sofa in the washing machine?
In the Guarantee Certificate you will find the composition of the fabric of your sofa, and the cleaning symbols that will indicate if it can be washed by hand, in the washing machine, if it needs dry cleaning, if it can be ironed, etc...

Regardless of these symbols, we will always recommend dry cleaning. Compared to clothes, upholstery should be treated like a suit or a coat, not like a shirt or jeans.
If the fabric of my sofa can be washed, can I do this at home, or does it require any special care?
Of course you can, but we give you some tips for washing the covers of your sofa (provided that it allows washing).

- We recommend you to wash just one cover before you wash the rest.

- It is very important that you pay special attention to the cleaning instructions recommended by the manufacturer of the fabric (the symbols in the Guarantee Certificate).

-If you wash the covers in the washing machine, we recommend you to turn them inside out first. This way you will avoid the zippers and Velcro damaging the right side of the fabric.

- If the cover has Velcro on it, we recommend you to cover it before washing the cover in the washing machine to avoid damages in the fabric. We include some Velour tapes in our sofas for covering the Velcro before washing the covers.
The back and arm cushions seem to lose volume...

The back and arm cushions are normally filled with fibre, or feather and fibre, and although they have internal pockets to keep the filling well distributed they can lose some volume with use. To avoid this little problem we recommend you to plump the cushions up regularly.

The easiest way of doing it is taking the cushion with both hands and hitting it (as if you were clapping with the cushion between your hands).
There are some creases on the front part of the seat cushions…

The seat cushions are normally fixed to the base of the sofa with Velcro to stop them sliding forward. Even so, they can sometimes slide a little bit if we sit on the very front of them.

This may cause deformation on the front of the seat cushion. To avoid this problem we just have to fix them back in their original position.
How is the frame made?
All our frames are made of pine wood.

We keep the wood for at least 1 year before using it. It could cause problems if not completely dry.

All the shaped pieces are cut with CADCAM cutting machines, so they are all perfectly shaped and identical.

All the knots are removed from the wood used for the frames. This way we make sure that the frames will not break.

The assembly of the frames is carried out by our expert team of craftsmen.

We are so sure about the strength and durability of our frames that we guarantee them for life.

If you want to learn more about these processes, you can check them in the "production process" link. There are video shots available on this and other processes.
What type of seat suspension does my sofa have? Can it collapse with use?

There are several types of seat suspension (sprung, elastic webbing, etc), and with some of them the seats of the sofa collapse after time. This will not happen with our system.

Not so long ago the sprung was one of the best options of seat suspension, but it also presented two main problems: they became noisy with time, and in some cases they damaged the materials covering them (fabric and foam).

The most common system nowadays is the elastic webbing. This provides the sofa with a great comfort initially, but with time it loses elasticity and collapses.

In Fama we do not use any of these systems. We use the NEA system in our seats. It is a new system of seat suspension made out of high quality materials that offer an unlimited durability.

We offer lifetime guarantee on our webbings because we are so sure that our system will not cause any issues.
Can the sofa be exposed to direct sunlight?
All the fabrics in our range do comply with the CE light endurance standards. However, if any fabric is exposed to direct sunlight it will become pale with time (mostly red and blue colours). It is therefore recommended to keep the sofas away from the direct sunlight.
My sofa has some marks and shades on the seats, is this normal?
Most upholstery fabrics are made out of chenille which is a type of fibre that gives the fabric a softer texture and look. It is normal that some marks appear in the chenille with time and use.
Instructions on how to attach Manacor Linking Bars.
Instructions to fix Manacor Linking Bars.
No results found

Responsabilidad social

RESPONSABILIDAD SOCIAL CORPORATIVA
Medio Ambiente

Contribuir a la conservación de la naturaleza, adaptando todos los procesos de fabricación para minimizar al máximo el impacto en el Medio Ambiente.

Cultura y DeportePromover los aspectos más importantes de la sociedad como pueden ser la Cultura o el Deporte.

Formación

Formar continuamente al personal que compone la empresa, considerando la formación como pieza clave para conseguir los objetivos de la empresa.

Economía Local

Contribuir a dinamizar la situación económica de la zona, creando puestos de trabajo estables y de calidad.

Salud laboral

Cuidar de todos los aspectos relacionados con la salud de nuestros trabajadores, creando unos puestos de trabajo dignos en un ambiente agradable.

Igualdad

Valorar a las personas de una forma equitativa por encima de sus condiciones de sexo, Nacionalidad, edad o condición.

Honestidad

Evitar utilizar materias primas, productos y servicios creados bajo condiciones de trabajo inhumanos,respetando siempre las normativas vigentes.

Transmisión de Conocimiento

Colaborar con organismos públicos y privados aportando conocimientos de mejora generados en nuestra actividad diaria.

Producto

Crear productos de Calidad, con un diseño pensado para ser disfrutado, cumpliendo siempre las normaltivas y requisitos legales de cada país.

Felicidad

Intentar contribuir a la felicidad de todas las personas afectadas directamente por nuestra actividad: Trabajadores, Proveedores, Distribuidores y Clientes finales.

FAQs

FAQs

Responsabilidad social

Lower menu

Our brands

Nature Collection by Fama

VIRTUAL SIMULATOR

FIND YOUR STORE

CONTESTS

MORE INTERESTING FACTS

Keep me informed Newsletter

Can we help you?